TERMs of Service

MASTERING

All files being delivered for mastering must have the following technical specifications:

Format: Uncompressed (recommended) WAV or AIFF file. 

Bit Rate: 24, 16 bit

Sample Rate: 44.1k, 48k, 88.2k, 96k

It is recommended that any bus limiting be removed before mastering. It is essential to leave between 3-6 dB of natural headroom so that the mastering engineer can process audio efficiently. 

All mastering orders are delivered within 3-5 business days. Upon delivery you will receive three files, 48 kHz 24 bit wav files, a mp3 as well as a wav file for digital streaming services. We do not cut tape or vinyl at i2 Mastering but we have the ability to prepare files for lathe systems and cd duplication. All other file request must be sent to [email protected]

Although we want the best for our clients, there is a limit of three revision requests per project. Revisions made after the 15th day of the latest delivery will come with a fee of $25 each time. 

Billing

We accept the following payment methods:

  • Cards: Visa, Mastercard, American Express and Discover
  • Cashapp: i2 Mastering, Venmo: i2 Mastering , PayPal: [email protected]
  • Coinbase 
  • Cash payment 
  • Check (Paid session in full 7 days in advance)

Attended Sessions

Mastering session is strictly unattended until the revision process. 

Post-Production

You are required to pay the FULL BALANCE of mixing and mastering orders. You must send files for post-production within 90 days to avoid the cancellation of your order. In this case, you will not receive a refund of the order. You may extend the limit of days by contacting us before the end period. 

We have a no refund policy. If you have any questions or concerns please contact [email protected].

MIXING

All audio files must be aligned, tracked/stemmed and raw when delivered for mixing. We do not accept sessions for mixing in no circumstance. Please confirm your takes as we do not do any editing, recording, arranging or tuning. 

All mix sessions are unattended before the second revisions if needed. You may attend the edit session (recommended) or remotely. At this point you should receive a MIX 1.1 file. After digitally receiving your file, two free revisions would be available at your disposal. Please be descriptive when writing your revisions and send it to [email protected]. You may choose to have a phone conversation about your mix revisions after sending it through email. 

All revision request after MIX 1.3 includes a $35 fee. You may attend the revision in person or remotely. 

There are two types of mix packages we offer depending on the arrangement and track count. 

  1. Mix Pro Package
  2. Mix Lite Package

MIX PRO PACKAGE: 

Projects with more than 12 tracks or over 30 minutes long require the mix pro package. Instrumentals with tracks/stems and vocals usually fit under this package. Please do not group tracks to minimize your track count as it will greatly affect the mix. Some group stems/tracks will not be accepted. 

MIX LITE PACKAGE

Projects under 12 tracks and 30 minutes require the mix lite package. 2-track instruments and vocals usually fit under this package. It is always recommended to have the instrumental track/stems but is understandable if that is unobtainable. 

DELIVERY

Your mix will be delivered the same day of the scheduled session. You will only receive the final 2-track mix of your song or audio project. If you are looking for any alternative bounces like performance tracks, vocal bounces or group stems require an additional fee of $25 each. Any additional work after the final delivery will require you to book an hourly session to complete your mix. 

RECORDING 

All recording sessions must be booked 24 hours in advance and are active for one year. Please check the schedule for availability. The cost of the recording session includes a staff engineer. Our engineers are highly trained in the field of audio and recording. Our only desire is to help you achieve a professional sound on your terms. You may bring an external audio engineer to operate your session if you desire.

If you are having trouble with our availability please contact us directly. 

The hourly minimum for recording is 3 hours. For sessions over 6 hours, at least one 15 minute break is HIGHLY RECOMMENDED but not required. 

All edits, arrangement, production, exports and tuning music be done during the recording session. Additional time must be paid for immediately after your scheduled session. To avoid confusion, include your session details and expected exports in the notes during the booking fprocess. 

ENGINEERING & OPERATIONS 

We use Wavelab Pro for mastering and Pro Tools for recording and mixing. All music production is done in Ableton Live. Recording sections are exclusively operated in Pro Tools unless an external engineer is conducting the session. 

An assistant engineer will be assigned to your session if you desire to bring your own engineer. 

Guess engineers DO NOT have the permission to modify any current audio setup. You may add to the audio chain from the patchbay. Please contact [email protected] if you plan on adding processors to the audio chain. 

i2 Mastering does not provide any legal guidance in regards to copyright infringement or the legal usage of any pre-recorded materials.  By providing your own audio/video (“Media”), or instructing/requesting your Engineer to use other Media from any other sources, you are assuming all legal responsibility for proper usage rights over said Media.

SCHEDULING & CANCELATIONS 

You must cancel your upcoming session 24 hours before the start for a full refund. Any sessions canceled within the 24 hour limit will only be eligible for a 50% refund. 

Remaining time from previous sessions may not be added towards future sessions. You will not receive a refund for incomplete hours. If you are having trouble figuring out how much time would be needed to complete your session plans, please contact [email protected]

 

MISCELLANEOUS 

There is no smoking allowed in the studio. Please smoke outside of the building, before or after your session. Preserving the quality of our audio equipment is essential to our productivity at i2 Mastering. 

Please treat our engineers with respect. Any form of mistreatment will be investigated and action will be taken immediately.

All material provided is assumed to be licensed for use and owned by the client. i2 Mastering has no responsibility to any material used in the studio.

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